Q: What does the web site migration service involve? Will my site be secure?
A: The website migration service provided by Forest City Hosting is totally free and involves moving all your files, databases and e–mails from your present web hosting provider to your new hosting account with us. We will also modify all the configuration settings required for your websites to be fully functional on our super–modern cloud hosting platform.Our technicians are completely capable of transferring any type of web site. With years of work experience in the industry, they are experts in the inner workings of our hosting platform, our Control Panel and all other widely used Control Panels. For them, moving a custom–made web app with numerous custom libraries is as easy as moving a plain WordPress–based blog.
Q: How much time will the web site migration process take?
A: While we cannot give you an exact time window, since there are many variables, among them the physical size of the web files and databases, the location of the present host’s server, the complexity of your site and the present workload of our Website Migration Department, etc., we’ll give our best to migrate your site within 48h, and in certain cases – within 24h (when the content is not large).
Q: What info will I need to give to your Website Migration Department?
A: Yup. We’ll require the name of the site that you want us to migrate. We’ll also require a way to log into your present hosting account so that we can get the files pertaining to your website.
Q: My current hosting account has sensitive info inside. How can I rely on you?
Q: What about downtime? Will my web site be unavailable?
A: While we migrate your web site, it will be available both in your hosting account with us and in your account with your former hosting provider. When the transfer is completed, we will make sure that everything is functioning properly and that the integrity of your web content is not compromised prior to notifying you that the transfer is complete. After that, we’ll instruct you how to move the domain over to your hosting account with us and how to change your DNS records.
Q: Will my present web hosting provider need to provide any info/help?
A: While we move your content, your hosting provider will not be aware of the migration at all. We will never get in touch with them in any way.
Q: Which hosting platforms do you support?
A: We can migrate your site from any hosting provider or any Linux–based hosting platform so long as we can acquire access to the Control Panel and there’s File Transfer Protocol access available.The only sites that we can’t migrate are those based on closed–source software applications such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.