Optional Managed Services
Monitoring & Rebooting
When you have a dedicated servers hosting, 24/7 monitoring is essential. You have to know if the various processes are running normally and whether there’s any problem with any of them. However, it’s an exceptionally hard and time–consuming job. Having this in mind, we propose that we perform this job on your behalf. Our Optional Managed Services solution features an exceptional monitoring tool, which will keep constant track of all the services running on your server to ascertain if everything is alright. If there’s ever any problem, it will automatically alert our sysadmins.
In case you work with business–critical data, it’s essential to maintain a backup of everything, and even more so when it’s your business data. That is why we offer a 50 GB off–server backup storage space with the Optional Managed Services package. You will be able to back up all the crucial data on a special backup server with RAID hard drives that is part of the exact same network. This will make the backup procedure faster than light. And our trained system administrators can help you configure an automated system that will back up everything without you being required to raise a finger.
Installation & Troubleshooting
In case there is a special service or web app that you would like to set up on your dedicated servers hosting, but you are not aware of how to do it, or if you experience neverending troubles setting up everything yourself, our company offers you a solution. Our Optional Managed Services package covers installation and troubleshooting procedures, which implies that you will enjoy the complete and undivided attention of our system administrators for half an hour – more than enough time for them to resolve the issue at hand and make things right. And you might also use that time to request them to assist you with any other server–connected issues you are having.