A 99.9% Server Uptime
The primary advantage of constructing your own cloud web hosting platform is that you don’t have to worry about compatibility issues – you set up a particular set of software tools in such a way so as to be compatible with a given set of hardware elements. The end result is something far more stable and reliable, since there are fewer possible risks of failure. We have built our cloud hosting system using tried and trusted hardware parts together with a heavily modified version of SELinux in an attempt to create an incredibly safe and secure environment for all your sites.
That is the reason why, with all our cloud web hosting packages we offer you a 99.9% server uptime guarantee. This guarantee is available in all our datacenters.
A 99.9% Network Uptime
If you’d like to supply a top–class hosting service, you can barely rely on the default network configuration in a datacenter. We have set up our very own custom network to ensure a super–fast connection speed with the outside world.
And thanks to this, regardless of which data center facilities you choose: our datacenter in the US, our datacenter in the UK, in our datacenter in FI, in our datacenter in East Europe or our datacenter in AU, you will enjoy an assured 99.9% network uptime. And this uptime guarantee is available with all web hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Although we have done pretty much everything to lower all potential risks with our cloud hosting packages and irrespective of the fact that our company offers first–class tech support, there are times when the customer simply isn’t pleased with what we are offering. Or he wants to upgrade to a more robust web hosting solution, such as a virtual private server or even a dedicated hosting server.
This is exactly why our company offers a 30–day money–back guarantee with all our cloud hosting plans, no questions asked. If you aren’t completely happy, you will receive your money back.
24/7 Technical Support
When you operate a web hosting firm, your support engineers are of principal importance. That’s the reason why we have meticulously gathered a very knowledgeable group of technical support engineers, each with several years of expertise behind his back. With their help, we offer 24x7 support with each of our web hosting packages.
And not only that, we offer a 1–hour response time guarantee. All tech support requests are answered within sixty minutes and our average ticket response time is less than twenty minutes!