Customer Support Channels
A 1–hour Response Guarantee
Delivering quality support in good time is our top priority, so that we back up each cloud web hosting plan with a one hour ticket response guarantee. After you share a ticket or send us an email, our user help and support team will try all they could do to deliver the most adequate resolution for your issue and to offer guidance promptly.
A Top–quality Support Service
You can write to us 24x7x365 with any concern you might have related to our products and services. We’ve got qualified professionals available everyday to offer you guidance when needed. You could use the ticket system or send us a message at any time, alternatively you can pick–up the telephone or use the online chat through business hours.
An Intuitive Help Section
We have incorporated an in depth knowledge base into the Control Panel to help you to receive convenient step by step recommendations anytime. Each area of the Control Panel has its own contextual guide area featuring a variety of how–to posts. We have also prepared video tutorials to ensure that you get a far better idea of the best way to complete any given activity.